Bank of America Corporation is an American multinational investment bank and financial services holding company headquartered in Charlotte, North Carolina. The bank was formed in 1998 through the merger of NationsBank and the original Bank of America. As of 2023, Bank of America is the second-largest banking institution in the United States and the second-largest bank in the world by market capitalization, with over $102.98 billion in sales as of June 2018.
Bank of America offers a very broad spectrum of financial services, including:
- Commercial Banking.
- Wealth management.
- Investment banking.
- Retail banking.
- Merchant services
- Lending products-business loan, mortgage, credit card.
- Stockbroker services by Merrill Edge
- Mortgage servicing.
- Global ATM alliance for reduces fees for international ATM
Bank Of America is conducting an off campus drive 2024 for the recruitment of Team Member role. So if you are a fresher or have any experience, and have completed your bachelor’s degree in any course like BE/ B. Tech, B. Com, BMS, BBM, etc and have a good english verbal and communication skill, and have a basic understanding of consulting then this job is best suited for you.
Bank Of America Team Member Recruitment 2024 Key Points
| Company Name | Bank Of America |
| Job Role | Team Member |
| Experience | 0 – 2 years |
| Qualifications | Any Graduation Degree |
| Location | Gandhinagar, India |
| Website | CLICK HERE |
Bank Of America Team Member Education Qualifications
- Candidate should have completed their graduation degree in any stream BSc/Btech/BA/BCom, etc.
- Since the recruitment is for fresher and for experienced, therefore if the candidate have upto 2 years of any previous working experience they are more embraced during the recruitment.
- Candidate having certificates are more preffered.
Bank Of America Team Member Job Role and Responsiblities
Job Role Responsiblities
- Respond to Customer Requests:
- Process claims and chargebacks
- Handle customer requests
- Work on accounts of deceased customers
- Review possible fraud alerts, sorted on the basis of fraud filter concerning the protection of customer and bank assets
- Investigate Claims:
- Identify suspicious activities on claims
- Look for opportunities of recovery in accordance with procedures
- Determine Best Course of Action:
- Determine what is best for the customer to do to resolve the claim or set correct expectations
- Maintain KPIs and KRA:
- Maintain key performance indicators (KPIs) and key result areas (KRAs) of the process
- Document Research:
- Document research conducted to support decisions made on alerts
- Productivity and Fraud Prevention Goals:
- Ensure productivity and fraud prevention goals can be achieved, and ensure steps to comply fully with policies, procedures, and regulatory requirements
Essential Skills
- Ability to Work Under Pressure:
- Ability to work well under pressure
- Multitasking and Adaptability:
- Ability to multi-task and adapt changes
- Microsoft Office Tools:
- Skilled in Microsoft Office Tools
- Banking Fundamentals:
- Fundamental understanding of banking
- Communication Skills:
- Good communication skills (both written and oral)
- Analytical Skills:
- Strong analytical skills
- Attention to Detail:
- Detail-oriented
- Problem-Solving Skills:
- Proven problem-solving skills
- Self-Motivation and Results Orientation:
- Self-motivated and results-oriented
Desired Skills
- Previous Experience:
- Previous experience with card disputes or servicing processes
- US Customer Service or Fraud Claims Experience:
- Experience in US customer service or fraud claims preferred
- Good Communication Skills:
- Good communication skills (both written and oral)
How To Apply For Bank Of America Off Campus Drive 2024?
If you are the eligible candidate for this job role who qualifies the education qualification necessary for the role of Team Member and have the skills required for this job role and willing to apply for this opportunity then the link is given below:
- Click on the CLICK HERE button that will take you to the form filling page.
- Enter all the necessary details that are required.
- It is expected that you will receive the email soon regarding the job role for which you applied.
